Frequently Asked Questions
How does Pollster® work?
You have several options for how to conduct your poll or message.
DIY Polling or Messaging
Record your own poll using the Pollster® software and a microphone. Send the poll to us with a single click, and we will run the poll for you. As the poll runs, you can view live statistics in your online dashboard. Professional recording services are also available.
Turn-key Polling or Messaging
Call us up, tell us what you want to know. We write the questions, professionally record the poll, and deliver the results. With this option, we handle the process from start to finish.
Pollster All-In-One
Run your own polls from a desktop computer, complete with built-in phone board and microphone. Record your poll, plug your phone lines in, and poll away!
Who makes Pollster®?
What is ‘Margin of Error’
What is ‘Confidence Level’?
What is ‘Branching’ and why is it important?
What is a frequent cause of poll or survey bias?
What is ‘Acquiescence bias’?
When asking questions with multiple responses or choices, Pollster®’s rotating response feature helps eliminate this bias by rotating the order in which each response in presented to respondents.
What features does Pollster® have that assists with random sampling?
- Nationwide
- Within states you specify
- Within counties and zip codes you specify
- Within area codes you specify
- Within area code prefixes you specify
- From your own list of phone numbers you import into Pollster®
Does Pollster® perform tracking polls?
What percentage of those persons contacted respond to a Pollster® poll or survey?
Is Pollster® subject to ‘no-call list’ restrictions?
Can real-time results be displayed while polling?
In addition to automated polling and surveying, what other valuable features does Pollster® include?
- Pollster includes a built in data base of over 100 MILLION PHONE NUMBERS, sortable by region, state, city, county and zip code.
- Pollster® automatically formats your telephone lists. Many phone lists contain other information such as addresses, contact persons, etc. When you import your telephone list into Pollster®, the system automatically formats the list, eliminating the necessity of manually extracting the phone numbers from the list, saving valuable time and expense.
- Pollster® retains the telephone numbers of respondents or identified subgroups for further telephone contact.
- If you import your own list of telephone numbers and mailing list data, Pollster® can automatically create mailing lists of respondents or identified subgroups for further contact by mail.
- Poll or surveys questions can be recorded using a microphone or imported from external voice files.
What is Pollster® Count?
In other words, you successfully use each and every “count” you buy. Unlike traditional polling methods, you don’t pay expensive labor costs for time spent making unsuccessful attempts to contact respondents. You don’t pay for unsuccessful attempts in which respondents don’t respond to at least one question.
If you use Pollster® to simply communicate a recorded message to the respondent (i.e., asking no questions requiring a response), your count will be decremented when your message plays.
You purchase your Pollster® Count when you buy the Pollster® system and as you continue to use Pollster® to conduct your opinion polls and research. For example, if you wish to conduct a poll contacting 1,000 respondents, you need to purchase Pollster® Count of 1,000. Be sure to purchase sufficient count to meet your planned polling needs.
Pollster® Count can be purchased online 24/7 at our website or by calling us during business hours at 1-87-POLLSTER.